Data protection and legal matters

Privacy Policy

The controller responsible for data processing is:
FERAGEN GmbH
Strubergasse 26
5020 Salzburg

Email: support@feragen.at

Phone: +43 662 43 93 83 0

We appreciate your interest in our company and our websites. Protecting your privacy is very important to us. Below, we provide detailed information about how we handle your data.

This privacy policy applies to all websites of FERAGEN GmbH on which it is referenced, as well as to our online shop.

1. Access data and hosting

You can visit our websites without providing any personal information. Each time a website is accessed, the web server automatically stores only a so-called server log file, which contains, for example, the name of the requested file, your IP address, the date and time of access, the amount of data transferred, and the requesting provider (access data), and documents the access. This access data is evaluated exclusively for the purpose of ensuring the trouble-free operation of the website and improving our offer. This serves to protect our legitimate interests, which predominate in the context of a balancing of interests, in the correct presentation of our offer pursuant to Art. 6 para. 1 sentence 1 lit. f GDPR. All access data is deleted no later than seven days after the end of your website visit.

Hosting

The services for hosting and displaying the website are partially provided by our service providers as part of processing on our behalf. Unless otherwise explained in this privacy policy, all access data and all data collected in the forms provided for this purpose on this website are processed on their servers. If you have any questions about our service providers and the basis of our cooperation with them, please contact us using the contact option described in this privacy policy.

Our service providers are located and/or use servers in the following countries for which the European Commission has determined by decision that an adequate level of data protection exists: Canada, New Zealand, Japan, United Kingdom, USA.

There is a decision by the European Commission on an adequate level of data protection for the USA as the basis for a transfer to a third country, provided that the respective service provider is certified. Until our service providers are certified, the data transfer continues to be based on the following basis: European Commission Standard Contractual Clauses.

Our service providers are located and/or use servers in the following countries: Australia, India, Singapore.
There is no adequacy decision by the European Commission for these countries. Our cooperation with them is based on the following safeguards: European Commission Standard Contractual Clauses

2. Data processing for contract performance and contact purposes

2.1 Data processing for contract performance

We collect personal data if you voluntarily provide it to us as part of your order or when contacting us (e.g. by contact form or email). Mandatory fields are marked as such because in these cases we absolutely require the data for contract processing or for handling your contact request, and without providing this information you cannot complete the order or send the contact request. Which data is collected can be seen from the respective input forms.
We use the data you provide for contract processing and handling your enquiries (including enquiries regarding and processing of any existing warranty and service disruption claims as well as any statutory update obligations) pursuant to Art. 6 para. 1 sentence 1 lit. b GDPR. Further information on the processing of your data, in particular on disclosure to our service providers for the purpose of order, payment and shipping processing, can be found in the following sections of this privacy policy. After complete processing of the contract, your data will be restricted for further processing and deleted after expiry of any tax and commercial law retention periods pursuant to Art. 6 para. 1 sentence 1 lit. c GDPR, unless you have expressly consented to further use of your data pursuant to Art. 6 para. 1 sentence 1 lit. a GDPR or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this policy.

2.2 Customer account

If you have given your consent pursuant to Art. 6 para. 1 sentence 1 lit. a GDPR by deciding to open a customer account, we use your data for the purpose of opening the customer account and storing your data for future orders on our website. Opening a customer account is voluntary; you can also order from us as a guest. Deletion of your customer account is possible at any time and can be carried out either by sending a message to the contact option described in this privacy policy or via a function provided for this purpose in the customer account. After deletion of your customer account, your data will be deleted unless you have expressly consented to further use of your data pursuant to Art. 6 para. 1 sentence 1 lit. a GDPR or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this policy.

2.3 Contacting us

As part of customer communication, we collect personal data to process your enquiries pursuant to Art. 6 para. 1 sentence 1 lit. b GDPR if you voluntarily provide it to us when contacting us (e.g. by contact form or email). Mandatory fields are marked as such because in these cases we absolutely require the data to process your contact request. Which data is collected can be seen from the respective input forms. After your enquiry has been fully processed, your data will be deleted unless you have expressly consented to further use of your data pursuant to Art. 6 para. 1 sentence 1 lit. a GDPR or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this policy.

3. Data processing for shipping purposes

For the fulfilment of the contract pursuant to Art. 6 para. 1 sentence 1 lit. b GDPR, we pass on your data to the shipping service provider commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods.

4. Data processing for payment processing

When processing payments in our online shop, we cooperate with the following partners: technical service providers, credit institutions, payment service providers.

4.1 Data processing for transaction processing

Depending on the selected payment method, we pass on the data required for processing the payment transaction to our technical service providers, who act for us as part of order processing, or to the commissioned credit institutions or to the selected payment service provider, insofar as this is necessary for processing the payment. This serves the fulfilment of the contract pursuant to Art. 6 para. 1 sentence 1 lit. b GDPR. In some cases, the payment service providers themselves collect the data required for payment processing, e.g. on their own website or via a technical integration in the order process. In this respect, the privacy policy of the respective payment service provider applies.
If you have any questions about our payment processing partners and the basis of our cooperation with them, please contact us using the contact option described in this privacy policy.

4.2 Data processing for the purpose of fraud prevention and optimisation of our payment processes

Where applicable, we provide our service providers with additional data, which they use together with the data necessary for processing the payment as our processors for the purpose of fraud prevention and optimisation of our payment processes (e.g. invoicing, processing of disputed payments, accounting support). Pursuant to Art. 6 para. 1 sentence 1 lit. f GDPR, this serves to protect our legitimate interests, which predominate in the context of a balancing of interests, in our protection against fraud and in efficient payment management.

4.3 Engagement of debt collection service providers

We pass on your data to the commissioned debt collection service provider Inkassodienst Hillinger GmbH, An der Marienbrücke 6, 4810 Gmunden, Austria, if our payment claim has not been settled despite a prior reminder. In this case, the claim will be collected directly by the debt collection service provider. This serves the fulfilment of the contract pursuant to Art. 6 para. 1 sentence 1 lit. b GDPR as well as the protection of our legitimate interests, which predominate in the context of a balancing of interests, in the effective assertion or enforcement of our payment claim pursuant to Art. 6 para. 1 sentence 1 lit. f GDPR.

5. Advertising by email

5.1 Email newsletter with registration, newsletter tracking with separate consent

If you subscribe to our newsletter, we use the data required for this purpose or separately provided by you in order to send you our email newsletter regularly on the basis of your consent pursuant to Art. 6 para. 1 sentence 1 lit. a GDPR. You can unsubscribe from the newsletter at any time, either by sending a message to the contact option described below or via a link provided for this purpose in the newsletter. After unsubscribing, we delete your email address from the recipient list unless you have expressly consented to further use of your data pursuant to Art. 6 para. 1 sentence 1 lit. a GDPR or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this policy.

If you have additionally given us your consent pursuant to Art. 6 para. 1 sentence 1 lit. a GDPR to analyse our newsletters, we also analyse your interaction with our newsletter by measuring, storing and evaluating open rates and click rates for the purpose of designing future newsletter campaigns (“newsletter tracking”).

For this evaluation, the emails sent contain one-pixel technologies (e.g. so-called web beacons, tracking pixels), which are stored on our website. For the evaluations, we link in particular the following “newsletter data”

the page from which the page was requested (so-called referrer URL),
the date and time of access,
the description of the type of web browser used,
the IP address of the requesting computer,
the email address,
the date and time of registration and confirmation

and the one-pixel technologies with your email address or your IP address and, where applicable, an individual ID. Links included in the newsletter may also contain this ID.

You can unsubscribe from newsletter tracking at any time, either by sending a message to the described contact option or via a link provided for this purpose in the newsletter.

The information is stored for as long as you have subscribed to the newsletter.

5.2 Newsletter delivery

The newsletter and the newsletter tracking described above may also be sent by our service providers as part of processing on our behalf. If you have any questions about our service providers and the basis of our cooperation with them, please contact us using the contact option described in this privacy policy.

Our service providers are located and/or use servers in the following country: India. There is no adequacy decision by the European Commission for this country/these countries. Our cooperation with them is based on the following safeguards: European Commission Standard Contractual Clauses.

6. Cookies and other technologies

6.1 General information

In order to make visiting our website attractive and to enable the use of certain functions, we use technologies including so-called cookies on various pages. Cookies are small text files that are automatically stored on your end device. Some of the cookies we use are deleted again after the end of the browser session, i.e. after closing your browser (so-called session cookies). Other cookies remain on your end device and allow us to recognise your browser on your next visit (persistent cookies).

Protection of privacy on end devices
When using our online offer, we use strictly necessary technologies in order to provide the telemedia service expressly requested. The storage of information on your end device or access to information already stored on your end device does not require consent in this respect.

For functions that are not strictly necessary, the storage of information on your end device or access to information already stored on your end device requires your consent. Please note that if consent is not granted, parts of the website may not be fully usable. Any consent you have given remains in place until you adjust or reset the respective settings on your end device.

Any downstream data processing by cookies and other technologies
We use technologies that are absolutely necessary for the use of certain functions of our website (e.g. shopping cart function). Through these technologies, IP address, time of visit, device and browser information, as well as information about your use of our website (e.g. information about the contents of the shopping cart) are collected and processed. This serves, in the context of a balancing of interests, overriding legitimate interests in an optimised presentation of our offer pursuant to Art. 6 para. 1 sentence 1 lit. f GDPR.

We also use technologies to fulfil the legal obligations to which we are subject (e.g. to be able to prove consent to the processing of your personal data) as well as for web analysis and online marketing. Further information on this, including the respective legal basis for data processing, can be found in the following sections of this privacy policy.

You can find the cookie settings for your browser at the following links: Microsoft Edge™ / Safari™ / Chrome™ / Firefox™ / Opera™

If you have consented to the use of the technologies pursuant to Art. 6 para. 1 sentence 1 lit. a GDPR, you may withdraw your consent at any time by sending a message to the contact option described in the privacy policy. Alternatively, you may adjust or withdraw your consent at any time via our Cookie Settings. If cookies are not accepted, the functionality of our website may be limited.

6.2 Cookiebot Consent Management Platform

On our website, we use Cookiebot to inform you about the cookies and other technologies we use on our website and to obtain, manage and document any consent required from you for the processing of your personal data by these technologies. This is required pursuant to Art. 6 para. 1 sentence 1 lit. c GDPR to fulfil our legal obligation pursuant to Art. 7 para. 1 GDPR to be able to prove your consent to the processing of your personal data, to which we are subject. Cookiebot is a service of Usercentrics A/S, Havnegade 39, 1058 Copenhagen, Denmark, which processes your data on our behalf.
After you submit your cookie declaration on our website, Cookiebot’s web server stores your anonymised IP address, the date and time of your declaration, browser information, the URL from which the declaration was sent, information about your consent behaviour and an anonymous random key. In addition, a cookie is used that contains the information about your consent behaviour and the key. Your data will be deleted after twelve months unless you have expressly consented to further use of your data pursuant to Art. 6 para. 1 sentence 1 lit. a GDPR or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this policy.

Our service providers are located and/or use servers in the following countries for which the European Commission has determined by decision that an adequate level of data protection exists: USA.

There is a decision by the European Commission on an adequate level of data protection for the USA as the basis for a transfer to a third country, provided that the respective service provider is certified. Until our service providers are certified, the data transfer continues to be based on the following basis: European Commission Standard Contractual Clauses.

7. Use of cookies and other technologies

If you have given your consent pursuant to Art. 6 para. 1 sentence 1 lit. a GDPR, we use the following cookies and other third-party technologies on our website. After the purpose no longer applies and the end of our use of the respective technology, the data collected in this context will be deleted. You can withdraw your consent at any time with effect for the future. Further information on your withdrawal options can be found in the section “Cookies and other technologies”. Further information, including the basis of our cooperation with the individual providers, can be found under the individual technologies. If you have any questions about the providers and the basis of our cooperation with them, please contact us using the contact option described in this privacy policy.

7.1 Use of Google services

We use the technologies of Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland (“Google”) described below. The information automatically collected by Google technologies about your use of our website is generally transferred to and stored on a server of Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA. Unless otherwise stated for the individual technologies, data processing is carried out on the basis of an agreement concluded for the respective technology between joint controllers pursuant to Art. 26 GDPR. Further information about data processing by Google can be found in the Google Privacy Policy.

Our service providers are located and/or use servers in countries outside the EU and the EEA for which the European Commission has determined by decision that an adequate level of data protection exists.

Our service providers are located and/or use servers in countries outside the EU and the EEA. There is no adequacy decision by the European Commission for these countries. Our cooperation with them is based on European Commission Standard Contractual Clauses.

Google Analytics

For the purpose of website analysis, Google Analytics automatically collects and stores data (IP address, time of visit, device and browser information, as well as information about your use of our website), from which user profiles are created using pseudonyms. Cookies may be used for this purpose. If you visit our website from the EU, your IP address is stored on a server located in the EU to derive location data and then immediately deleted before the traffic is forwarded to other Google servers for processing. Data processing is carried out on the basis of a data processing agreement with Google.

For the purpose of optimised marketing of our website, we have activated the data sharing settings for “Google products and services” . This allows Google to access the data collected and processed by Google Analytics and subsequently use it to improve Google services. The sharing of data with Google within the framework of these data sharing settings is based on an additional agreement between controllers. We have no influence on the subsequent data processing by Google.

Google Ads

For advertising purposes in Google search results and on third-party websites, the so-called Google Remarketing cookie is set when you visit our website. It automatically enables interest-based advertising through the collection and processing of data (IP address, time of visit, device and browser information, as well as information about your use of our website) and by means of a pseudonymous cookie ID and based on the pages you visit. Further data processing only takes place if you have activated the “personalised advertising” setting in your Google account. If, in this case, you are logged into Google while visiting our website, Google uses your data together with Google Analytics data to create and define audience lists for cross-device remarketing.

For website analysis and event tracking, we use Google Ads Conversion Tracking to measure your subsequent user behaviour if you have reached our website via a Google Ads advertisement. Cookies may be used for this purpose and data (IP address, time of visit, device and browser information, as well as information about your use of our website based on events specified by us, such as visiting a website or signing up for a newsletter) may be collected, from which user profiles are created using pseudonyms.

Google Fonts

For the uniform display of content on our website, data (IP address, time of visit, device and browser information) is collected by the “Google Fonts” script code, transmitted to Google and subsequently processed by Google. We have no influence on this subsequent data processing.

Google Tag Manager

The Google Tag Manager allows us to manage various codes and services on our website. When implementing the individual tags, Google may also process personal data (e.g. IP address, online identifiers, including cookies). Data processing is carried out on the basis of a data processing agreement with Google.

By using the Google Tag Manager, the integration of various services/technologies can be achieved.
If you do not wish individual tracking services to be used and have therefore disabled them, the deactivation remains in place for all affected tracking tags that are integrated via the Google Tag Manager.

YouTube Video Plugin

To integrate third-party content, the YouTube Video Plugin in the enhanced privacy mode we use collects data (IP address, time of visit, device and browser information), transmits it to Google and subsequently processes it by Google only if you play a video.

7.2 Use of Meta services

Use of Meta Pixel

We use the Meta Pixel as part of the technologies described below from Meta Platforms Ireland Ltd., Block J, Serpentine Avenue, Dublin 4, Ireland (“Facebook (by Meta)” or “Meta Platforms Ireland”). With the Meta Pixel, data (IP address, time of visit, device and browser information, as well as information about your use of our website based on events specified by us, such as visiting a website or signing up for a newsletter) is automatically collected and stored, from which user profiles are created using pseudonyms. For this purpose, when you visit our website, the Meta Pixel automatically sets a cookie, which automatically enables your browser to be recognised when visiting other websites by means of a pseudonymous cookie ID. Facebook (by Meta) will combine this information with other data from your Facebook account and use it to compile reports on website activities and to provide other services related to website usage, in particular personalised and group-based advertising.
The information automatically collected by Facebook (by Meta) technologies about your use of our website is generally transferred to and stored on a server of Meta Platforms, Inc., 1601 Willow Road, Menlo Park, California 94025, USA. Further information about data processing by Facebook can be found in the Facebook (by Meta) Privacy Policy.

Our service providers are located and/or use servers in the following countries for which the European Commission has determined by decision that an adequate level of data protection exists: USA, Canada, Japan, South Korea, New Zealand, United Kingdom, Argentina.

There is a decision by the European Commission on an adequate level of data protection for the USA as the basis for a transfer to a third country, provided that the respective service provider is certified. Certification is available.

Our service providers are located and/or use servers in the following countries: Australia, Hong Kong, India, Indonesia, Malaysia, Singapore, Thailand, Taiwan, Brazil, Mexico. There is no adequacy decision by the European Commission for these countries. Our cooperation with them is based on the following safeguards: European Commission Standard Contractual Clauses.

Meta Ads Manager

Via Meta Ads Manager, we advertise this website on Facebook (by Meta) and on other platforms. We determine the parameters of the respective advertising campaign. Facebook (by Meta) is responsible for the precise implementation, in particular the decision on the placement of ads for individual users. Unless otherwise stated for the individual technologies, data processing is carried out on the basis of an agreement between joint controllers pursuant to Art. 26 GDPR. Joint responsibility is limited to the collection of data and its transmission to Meta Platforms Ireland. The subsequent data processing by Meta Platforms Ireland is not covered by this.

Based on the statistics created via the Meta Pixel about visitor activities on our website, we use Custom Audiences to run group-based advertising on Facebook (by Meta) by determining the characteristics of the respective target group.

Based on the pseudonymous cookie ID set by the Meta Pixel and the data collected about your usage behaviour on our website, we use the Meta Pixel for Remarketing personalised advertising.

Via Conversions (through the Meta Pixel or the Conversions API), we measure your subsequent user behaviour for web analysis and event tracking if you have reached our website via an advertisement from the Meta Ads Manager. Data processing is carried out on the basis of a data processing agreement with Facebook (by Meta).

7.3 Use of OpenAI services

Use of the OpenAI Measurement Pixel

We use the OpenAI Measurement Pixel as part of the technologies described below from OpenAI Ireland Limited, 1st Floor, The Liffey Trust Centre, 117-126 Sheriff Street Upper, Dublin 1, D01 YC43, Ireland (“OpenAI”). With the OpenAI Measurement Pixel, data (IP address, time of visit, device and browser information, as well as information about your use of our website based on events specified by us, such as the completion of an order including order value and currency) is automatically collected and stored, from which user profiles are created using pseudonyms. For this purpose, when you visit our website, the OpenAI Measurement Pixel automatically sets a cookie that enables your browser to be recognised by means of a pseudonymous cookie ID.
The information automatically collected by the OpenAI Measurement Pixel about your use of our website is generally transferred to and stored on a server of OpenAI OpCo, LLC, 1455 Third Street, San Francisco, California 94158, USA. Further information about data processing by OpenAI can be found in the OpenAI Privacy Policy.

Our service providers are located and/or use servers in the following countries for which the European Commission has determined by decision that an adequate level of data protection exists: USA.

There is a decision by the European Commission on an adequate level of data protection for the USA as the basis for a transfer to a third country, provided that the respective service provider is certified. Until our service providers are certified, the data transfer continues to be based on the following basis: European Commission Standard Contractual Clauses.

OpenAI Ads Manager

Via the OpenAI Ads Manager, we advertise this website within ChatGPT and on other OpenAI platforms. We determine the parameters of the respective advertising campaign. OpenAI is responsible for the precise implementation, in particular the decision on the placement of ads for individual users.

Via Conversions, we measure your subsequent user behaviour for web analysis and event tracking if you have reached our website via an advertisement from the OpenAI Ads Manager. The completion of an order, including order value and currency, is recorded.

8. Integration of the Trusted Shops Trustbadge/other widgets

If you have given your consent pursuant to Art. 6 para. 1 sentence 1 lit. a GDPR, Trusted Shops widgets are integrated on this website to display Trusted Shops services (e.g. trustmark, collected reviews) and to offer Trusted Shops products to buyers after an order.

The Trustbadge and the services advertised with it are an offer of Trusted Shops AG, Subbelrather Str. 15C, 50823 Cologne, Germany (“Trusted Shops”), with which we are joint controllers under data protection law pursuant to Art. 26 GDPR. Within the scope of this privacy notice, we inform you below about the essential contents of the agreement pursuant to Art. 26 para. 2 GDPR.

Within the framework of the joint responsibility existing between us and Trusted Shops AG, please preferably contact Trusted Shops for data protection questions and to exercise your rights using the contact options provided in the data protection information. Regardless of this, you may always contact the controller of your choice. Your request will then, if necessary, be forwarded to the other controller for response.

8.1 Data processing when integrating the Trustbadge/other widgets

The Trustbadge is provided by a US content delivery network (CDN) provider. An adequate level of data protection is ensured in each case by an adequacy decision of the EU Commission, which is available for the USA here. Service providers used from the USA are generally certified under the EU-U.S. Data Privacy Framework (DPF). Further information is available here. If service providers used are not certified under the DPF, Standard Contractual Clauses have been concluded as an appropriate safeguard.

When the Trustbadge is accessed, the web server automatically stores a so-called server log file, which also contains your IP address, date and time of access, amount of data transferred and the requesting provider (access data), and documents the access. The IP address is anonymised immediately after collection, so that the stored data cannot be assigned to you personally. The anonymised data is used in particular for statistical purposes and for error analysis.

8.2 Data processing after completion of the order

If you have given your consent, after completion of the order the Trustbadge accesses order information stored on your end device (order total, order number, purchased product if applicable) as well as email address, and your email address is hashed using a cryptological one-way function. The hash value is then transmitted to Trusted Shops together with the order information pursuant to Art. 6 para. 1 sentence 1 lit. a GDPR.
This serves to verify whether you are already registered for Trusted Shops services. If this is the case, further processing will take place in accordance with the contractual agreement concluded between you and Trusted Shops. If you are not yet registered for the services or do not give your consent to automatic recognition via the Trustbadge, you will subsequently be given the opportunity to register manually for use of the services or to complete the protection within the framework of your possibly already existing user contract.

For this purpose, after completion of your order, the Trustbadge accesses the following information stored on the end device used by you: order total, order number and email address. This is necessary so that we can offer you buyer protection. Data is only transmitted to Trusted Shops if you actively decide to conclude buyer protection by clicking the appropriately labelled button in the so-called Trustcard. If you decide to use the services, further processing is governed by the contractual agreement with Trusted Shops pursuant to Art. 6 para. 1 lit. b GDPR in order to complete your registration for buyer protection, secure the order and, if applicable, subsequently send you review invitations by email.

Trusted Shops uses service providers in the areas of hosting, monitoring and logging. The legal basis is Art. 6 para. 1 lit. f GDPR for the purpose of ensuring trouble-free operation. Processing may take place in third countries (USA and Israel). An adequate level of data protection is ensured in each case by an adequacy decision of the EU Commission, which is available for the USA here and for Israel here. Service providers used from the USA are generally certified under the EU-U.S. Data Privacy Framework (DPF). Further information is available here. If service providers used are not certified under the DPF, Standard Contractual Clauses have been concluded as an appropriate safeguard.

9. Social media

9.1 Social buttons from Facebook (by Meta), X (formerly Twitter), Instagram (by Meta), Pinterest, Xing, Whatsapp

Social buttons from social networks are used on our website. These are only integrated into the page as HTML links, so that no connection to the servers of the respective provider is established when our website is accessed. If you click on one of the buttons, the website of the respective social network opens in a new window of your browser. There you can, for example, click the Like or Share button.

9.2 Our online presence on Facebook (by Meta), X (formerly Twitter), Instagram (by Meta), Youtube, Pinterest, LinkedIn, Xing

If you have given your consent pursuant to Art. 6 para. 1 sentence 1 lit. a GDPR to the respective social media operator, when you visit our online presences on the social media mentioned above, your data will be automatically collected and stored for market research and advertising purposes, from which user profiles are created using pseudonyms. These can be used, for example, to place advertisements inside and outside the platforms that are presumed to correspond to your interests. Cookies are usually used for this purpose. Detailed information on the processing and use of data by the respective social media operator, as well as a contact option and your related rights and settings options to protect your privacy, can be found in the privacy policies of the providers linked below. If you still require assistance in this regard, you can contact us.

Facebook (by Meta) is a service of Meta Platforms Ireland Ltd., Block J, Serpentine Avenue, Dublin 4, Ireland (“Meta Platforms Ireland”). The information automatically collected by Meta Platforms Ireland about your use of our online presence on Facebook (by Meta) is generally transferred to and stored on a server of Meta Platforms, Inc., 1601 Willow Road, Menlo Park, California 94025, USA. Data processing in connection with visiting a Facebook (by Meta) fan page is carried out on the basis of an agreement between joint controllers pursuant to Art. 26 GDPR. Further information (information on Insights data) can be found here.

Our service providers are located and/or use servers in the following countries: Australia, Hong Kong, India, Indonesia, Malaysia, Singapore, Thailand, Taiwan, Brazil, Mexico.
There is no adequacy decision by the European Commission for these countries. Our cooperation with them is based on the following safeguards: European Commission Standard Contractual Clauses.

X is a service of Twitter International Unlimited Company, One Cumberland Place, Fenian Street, Dublin 2, D02 AX07, Ireland (“X”). The information automatically collected by X about your use of our online presence on X is generally transferred to and stored on a server of X Corp., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA.

Instagram (by Meta) is a service of Meta Platforms Ireland Ltd., Block J, Serpentine Avenue, Dublin 4, Ireland (“Meta Platforms Ireland”). The information automatically collected by Meta Platforms Ireland about your use of our online presence on Instagram is generally transferred to and stored on a server of Meta Platforms, Inc., 1601 Willow Road, Menlo Park, CA 94025, USA, Menlo Park, California 94025, USA. Data processing in connection with visiting an Instagram (by Meta) fan page is carried out on the basis of an agreement between joint controllers pursuant to Art. 26 GDPR. Further information (information on Insights data) can be found here.

YouTube is a service of Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland (“Google”). The information automatically collected by Google about your use of our online presence on YouTube is generally transferred to and stored on a server of Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA.

Pinterest is a service of Pinterest Europe Ltd., Palmerston House, 2nd Floor, Fenian Street, Dublin 2, Ireland (“Pinterest”). The information automatically collected by Pinterest about your use of our online presence on Pinterest is generally transferred to and stored on a server of Pinterest, Inc., 505 Brannan St., San Francisco, CA 94107, USA.

LinkedIn is a service of LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland (“LinkedIn”). The information automatically collected by LinkedIn about your use of our online presence on LinkedIn is generally transferred to and stored on a server of LinkedIn Corporation, 1000 W. Maude Avenue, Sunnyvale, CA 94085, USA.

Our service providers are located and/or use servers in the following countries for which the European Commission has determined by decision that an adequate level of data protection exists: USA.

Xing is a service of New Work SE, Am Strandkai 1, 20457 Hamburg, Germany.

10. Contact options and your rights

10.1 Your rights

As a data subject, you have the following rights:

pursuant to Art. 15 GDPR, the right to request information about your personal data processed by us to the extent specified therein;
pursuant to Art. 16 GDPR, the right to request the immediate rectification of incorrect personal data or completion of your personal data stored by us;
pursuant to Art. 17 GDPR, the right to request the deletion of your personal data stored by us, unless further processing is necessary
- to exercise the right to freedom of expression and information;
- to fulfil a legal obligation;
- for reasons of public interest; or
- to assert, exercise or defend legal claims;
pursuant to Art. 18 GDPR, the right to request restriction of the processing of your personal data, insofar as
- the accuracy of the data is contested by you;
- the processing is unlawful, but you oppose its deletion;
- we no longer need the data, but you require it to assert, exercise or defend legal claims; or
- you have objected to processing pursuant to Art. 21 GDPR;
pursuant to Art. 20 GDPR, the right to receive your personal data that you have provided to us in a structured, commonly used and machine-readable format or to request transmission to another controller;
pursuant to Art. 77 GDPR, the right to lodge a complaint with a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or workplace or of our company headquarters for this purpose.

Right to object

Insofar as we process personal data as explained above to protect our legitimate interests, which predominate in the context of a balancing of interests, you may object to this processing with effect for the future. If processing is carried out for direct marketing purposes, you may exercise this right at any time as described above. If processing is carried out for other purposes, you only have a right to object if there are reasons arising from your particular situation.

After you have exercised your right to object, we will no longer process your personal data for these purposes unless we can demonstrate compelling legitimate grounds for the processing that outweigh your interests, rights and freedoms, or if the processing serves the assertion, exercise or defence of legal claims.

This does not apply if the processing is carried out for direct marketing purposes. In that case, we will no longer process your personal data for this purpose.

10.2 Contact options

If you have any questions about the collection, processing or use of your personal data, or in the case of requests for information, rectification, restriction or deletion of data, as well as withdrawal of consent granted or objection to a specific use of data, please contact us directly using the contact details in our legal notice.

Last updated 02.09.2026